Frequently asked questions

How does Tel Solutions Plus help customers save on their telecom bills?

At Tel Solutions Plus, we know that dealing with telecom providers can be frustrating and time-consuming. That's why we've made it our mission to simplify the process and save you money. Our team of expert negotiators will handle the negotiations with your service providers on your behalf, so you don't have to spend hours on the phone navigating automated menus or dealing with unhelpful agents. We use our industry knowledge and negotiating skills to find you the best deals, including promotional rates, loyalty discounts, special packages, and additional credits. Our goal is to ensure that you get the lowest bill possible, without sacrificing the services you rely on. So sit back, relax, and let us do the work for you!

Which bills can Tel Solutions Plus help me with?

At Tel Solutions Plus, we specialize in negotiating bills for a range of telecom services. This includes phone, internet, cable, and satellite TV bills from all major Canadian service providers. Whether you're looking to save money on your monthly bills or receive credits to your account, we have the expertise to help. Our team of expert negotiators will work on your behalf to find the best deals, including promotional rates, customer loyalty discounts, special packages, and additional credits. We are committed to finding you the lowest bill possible, without sacrificing the quality of your services. So if you're tired of overpaying for telecom, contact Tel Solutions Plus today to see how we can help you save.

How long does the bill negotiation process take with Tel Solutions Plus?

At Tel Solutions Plus, we understand that our clients want to see results as quickly as possible. That's why we start working on your bills as soon as we receive them from you. Our expert negotiators will contact your service providers and begin the process of finding you the lowest rates available. We keep you updated throughout the process, letting you know when we've secured a better deal and how much you can expect to save. In most cases, we are able to finish negotiations within one billing cycle, so you can start seeing savings on your very next bill. However, if you have any questions about the status of a particular bill, you can always contact us by phone or email, and we'll be happy to provide you with an update. With Tel Solutions Plus, you can rest assured that we are working hard to get you the best deals as quickly and efficiently as possible.

How does Tel Solutions Plus charge for its services?

At Tel Solutions Plus, we believe in a straightforward and transparent pricing model. We only charge a fee if we are able to save you money on your telecom bills. Once we have successfully negotiated a lower bill or obtained a credit on your behalf, we will send you an email detailing the amount of savings or credit achieved. We charge a fee of 35% of the monthly savings obtained and split the refunds negotiated 50/50 with our clients. This means that you keep the majority of the savings, and our fee comes out of the amount we were able to save you. We never charge any upfront fees or hidden costs, so you can trust that our services are fair and affordable. With Tel Solutions Plus, you get the benefit of expert negotiators working on your behalf, without any risk or financial burden.

What's the best way to upload my telecom bill to Tel Solutions Plus?

To upload your bill to our site, we recommend obtaining an electronic copy of the bill as a PDF from your service provider's website. This can usually be done by logging into your account and accessing your most recent statement. Look for a button that says "View Full Bill" or "Print Full Bill," which will open a window with your billing statement. Then right-click on the statement and select "Save As" to download it as a PDF. Make sure to name the file using your name and the name of your service provider.

Once you have the PDF of your bill, simply go to our "Apply Today" page and drag and drop the file into the "Upload My Bills" box. This will ensure that our team can quickly and accurately assess your current bills and begin negotiating on your behalf. If you have any trouble accessing or downloading your bill, don't hesitate to reach out to our team for assistance. We are always here to help you save on your telecom bills.

Can Tel Solutions Plus cancel my telecom service for me?

Yes, we can definitely help you cancel your telecom service if you don't want to do it yourself. Our goal is to make the process as simple and stress-free as possible for you. Since we're not negotiating a monthly rate for the service and can't split the savings, we charge a flat fee of $25 for this service. This fee covers the time and effort it takes for us to handle the cancellation process on your behalf. If you are locked into a contract with an early termination fee, we are still happy to take on the task of cancelling the service for you. In this case, we will charge our normal fee and work to negotiate the best possible outcome for you. At Tel Solutions Plus, we are committed to helping you save money on your telecom bills in any way we can.